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Frequently Asked Questions...

What would a person need to use one of these applications?

 

  • A computer* using Windows

  • A version of Office which includes the program "Access"

  • If you do not have "Access" on your computer I can provide a legal runtime version, but it does not allow you to make any changes in the application, only to run it.

 

*If you are considering making a move from paper to electronic media, it may be time for you to evaluate your current hardware.

 

Information needed from a client:

 

  • If you do not have "Access" on your computer I can provide a legal runtime version, but it does not allow you to make any changes in the application, only to run it.

  • How many persons are going to have access to the application? Who needs access to what information?

 

What about Setup/training?

  • I prefer to do the setup myself as it gives me the opportunity to do some basic training. (A manual is also provided.) However, if distance precludes that, we could move to "Plan B". In Plan B I would send a CD with instructions and talk you through it, or we could use Remote Assistance which would enable me to see your screen on my desktop and talk you through it, or if you gave me permission, I could take over your computer from my desktop (you could stop me at any time) and do the install as I explained each step over the phone. Isn't technology great?!

 

How much does it cost?

 

  • It depends upon

    • which application you are looking at

    • what levels of security you need in terms of who is using the application

    • where you are in relation to me and how the setup is done

 

Can I speak to other clients?

 

  • Yes. I will be happy to provide you with that information.

 

How can I learn more?

  • Contact me and I will be happy to answer questions.

  • Open the Powerpoint overview of the nature of these applications with the link on the Home Page.

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